Agent Studio
Read-only demo snapshot · Outbound appointment confirmations · Based on confirmation-v12
What patients hear and how the agent introduces itself
A constrained path for appointment confirmations
Ask for the patient’s last name before sharing appointment details.
Read the current date, time, specialist, and clinic location.
Capture confirmed, reschedule requested, or declined.
Answer only from the approved public clinic knowledge base.
Create a callback when requested, uncertain, or out of scope.
Only approved, tenant-scoped sources can answer patient questions
Donor and surrogacy materials cannot be indexed by this general-purpose agent.
Allowed actions pass through schema, identity, consent, and idempotency gates
Provider, caller ID, route, and interruption behavior
Exercise the draft with deterministic patient and provider scenarios
00:19AgentCaptured reschedule request
00:20PolicyBooking capability disabled, creating callback
00:21ToolCallback cb_test_014 created once
cb_test_014
Every call retains the exact agent, knowledge, tool, and policy bundle
confirmation-v12
confirmation-v11
confirmation-v10