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RCNorthstar Clinic GroupKyiv · Demo tenant⌃
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Operate

Overview Calls Campaigns Callback tasks4

Configure

Agent Studio Integrations

Workspace

Team & access Settings Advanced operations

Demo environmentMock voice · Mock CRM

Northstar Clinic GroupCampaigns

Demo systems active

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Campaigns

Run outbound appointment confirmations with controlled attempts and explicit writeback.

Outbound policy08:30–19:00 EEST · 3 attempts · 90-minute minimum interval · caller ID +380 44 390 72 10

Tomorrow confirmations

Approved appointment snapshot · max 3 attempts

Running

18 of 24 processed75%

18 of 24 processed

Confirmed0Needs follow-up0Remaining6

Next call starts when a queue slot is free

Safe campaign flow

Each run advances only when its guardrails pass

1
Import a snapshot
Read appointments from the approved CRM scope.
2
Validate consent and policy
Exclude blocked contacts and quiet hours.
3
Run attempts
Persist every attempt before calling the provider.
4
Reconcile outcomes
Retry writebacks without repeating patient calls.